ARE YOU NEW?
- Register HERE FIRST
- SECOND, wait for approval email
- THIRD, use reservation portal
- *You MUST register as a user before you can rent or return a vehicle.
- *All submissions are approved during normal business hours.
- After hours & weekend submissions processed the following business day.
Short Term Vehicle Rentals
To request a vehicle for temporary use – (less than 4 months):
NEW Online Reservation Portal – updated 07/15/2020
*For assistance with first log-in, please contact Fleet Management at 974.2134
After completing your online reservation, you will receive TWO emails:
- FIRST email is only the request confirmation. (Code will start with “R”)
- SECOND email is the reservation confirmation. (Code will start with “1”)
- You DO NOT have a confirmed vehicle, until you receive the SECOND email!
- It is imperative that vehicles are returned on schedule as the next renter may be scheduled to pick up shortly after the first rental! Late returns will include a one day charge.
- If the requested vehicle type is not available, Fleet Management will contact the department to present further options. These options could include a different vehicle type or an Enterprise rental vehicle.
- Ensure you bring your driver’s license when picking up a rental vehicle.
- In the event that Fleet Management cannot supply the requested vehicle, we will initiate a rental through Enterprise to ease in the rental process. The Enterprise vehicle will still be picked up and dropped off at Fleet Management and will not require any dealings with World Travel. Enterprise will have additional paperwork that will be completed at Fleet Management. The costs for the Enterprise rentals will be based on the state contract rate and fuel will not be included in the price. However, fuel can be purchased through the use of a Fleet Management-provided temporary fuel card. The costs will be passed through to the renting department via interdepartmental transfer. If a Fleet Management vehicle becomes available it will be substituted for the Enterprise vehicle.
Long Term Lease Vehicles – Form
If a department requires a vehicle for four months or longer, the department can apply for a long term lease vehicle. The monthly long term lease rates are generally less expensive than the short term rates. There are several steps to complete this process.
- The requesting department must complete the Long Term Use Request form and submit it to Fleet Management via email – email@example.com.
- If Fleet Management has a vehicle available to suit the needs of the department, Fleet Management will complete a new lease agreement for the vehicle. Fleet Management will forward the lease agreement for signatures via DocuSign to the emails provided by the requesting department. An example of a lease agreement can be found on the Fleet Management website.
- Once the lease agreement is signed and completed by all parties via DocuSign and the vehicle is prepped and ready for the receiving department, Fleet Management will contact the department to schedule a pick up date for the vehicle.
3rd Party Charter Bus Services – Form
Fleet Management has worked with Procurement Services to create and maintain several framework orders with local bus companies. Including:
|Vendor Name||Framework #||Expiration||Vendor #|
|Chariots of Hire||550000 7139||7/31/2022||1029798|
(Previously Gentry Bus Line)
|Knoxville Tours||550000 7138||7/31/2022||1017611|
|Premiere Transportation||550000 7132||7/31/2022||1024979|
The framework orders are available to any department to assist with reserving bus transportation. Departments are allowed to use these companies without Fleet Management’s involvement.
However, if your department wishes to have Fleet Management place the reservation for the bus company and process the invoice, you can complete the Fleet Management Bus Authorization Form. Once Fleet Management has all of the required forms and information, the reservation can be placed on behalf of the department. Unless the requesting department specifies a particular company, the request will be offered to bid to the available bus companies. The lowest bidder will be awarded the bid (trip). For this service, Fleet Management will assess a 5% fee based on the final invoice of the trip.
Bus companies, sizes, rates, and brands may vary. Photos below are for illustration only. Actual buses will vary in appearance.